Best AI Customer Support Tools
AI chatbots and helpdesk tools for ecommerce support
Ringly.io ‑ AI Phone Support
Answer every call with AI phone support for Shopify. Checks orders, starts returns/exchanges, escalates the rest, and analyzes every call. Live in minutes.
Ringly ‑ AI Phone Support
AI phone support for Shopify brands. Answer order status, returns, and product questions, then hand off the rest to your team.
Moose: AI Chatbot & Live Chat
Centralize tickets from various channels into one easy-to-use helpdesk with essential features: Live chat, AI chatbot, Widget, Whatsapp, FAQ builder,...
Ochatbot: AI Chatbot & AI Chat
Ecommerce chatbot built for Shopify, Interface embeds AI into web page. Generative AI increases sales, AOV reduces support tickets. Set up within minutes
CartKeeper: AI Cart Recovery
Make more profit from your store through abandoned cart recovery and more effective customer support
Chatty AI Chatbot & Live Chat
With AI chatbot powered by ChatGPT, Chatty is the AI-first chat platform for Shopify to provide exceptional customer support and boost sales
Zipchat AI Chatbot & Live Chat
Zipchat, the AI Chatbot + AI Chat designed for your DTC store. Deploy it on your store, on socials and on emails. The AI sells more & automates your support.
ChatWILL:AI Chatbot &Live Chat
Shopify inbox & Live Chat with instant order track for ecommerce stores. Automate FAQ, boost sales with product suggestions, and provide 24/7 customer support.
Yuma AI
AI customer service automation for Shopify merchants
Tidio ‑ Live Chat & AI Chatbot
Engage customers with live chat, chatbot, and AI agent apps from one help desk. Manage tickets and offer recommendations in real time. Provide instant support.
bitChat: WhatsApp AI Chatbot
WhatsApp Chat built specifically for Shopify. Multi Agents using 1 WhatsApp Number, built-in Chatbot, deep Shopify Integrations powered by chatGPT.
Wizybot CRM & AI Chatbot
Wizybot is an AI-powered chatbot and CRM unifying all customer conversations into one smart platform to boost sales and efficiency.
SmartBot: Leading AI Chatbot
SmartBot is a powerful AI-driven customer support solution for Shopify stores. Enhance customer satisfaction, automate support, and boost sales with SmartBot
Chargeflow
AI-powered chargeback recovery on autopilot
Gorgias
AI helpdesk built for Shopify stores
Signifyd
AI-powered fraud protection with guaranteed chargeback coverage
Tidio
AI chatbot and live chat for online stores
Jotform AI Chatbot ‑ Live Chat
Boost customer support on Shopify with an AI chatbot and live chat. Answer FAQs instantly, reduce tickets, and improve customer satisfaction no coding required
Gorgias: AI, Helpdesk & Chat
Resolve repetitive support inquiries with automation & AI. One helpdesk for all your support channels, with live chat & FAQ. Start your free trial today!
InstantReply
Orders, shipping, refunds, and FAQs - handled automatically.
Mitra AI
The AI Sales Agent that turns browsers into buyers. (24/7)
AgentsReady.Store
Free AI Agent Readiness Analysis for your e-commerce Store
Shopify AI Visibility Analysis
See how visible your Shopify store is to AI Chatbots
eesel: AI Chatbot & Live Chat
Deliver faster, smarter support and sales with an AI live chat bot available 24/7. Provide instant AI-powered assistance for orders, returns, and F...
CertNode Reflex
AI-powered chargeback defense. Pay only when you win.
ShopiTrack
See where store revenue leaks. Fix it fast
MyStoreGuardian
Automated 'Mystery Shopper' checks if your store is broken
MyMorez
The AI-powered OS for effortless inventory management.
Buying Guide: How to Choose Customer Support Tools
AI customer support tools handle routine inquiries, route complex tickets, and provide 24/7 assistance to your shoppers. They can resolve up to 80% of common questions automatically, freeing your team for high-value interactions.
What to look for
- ✓Ensure the chatbot can access order data so it can handle shipping and return queries.
- ✓Look for seamless handoff to human agents when the AI can't resolve an issue.
- ✓Check for multi-language support if you sell internationally.