CertNode Reflex vs Gorgias
Side-by-side comparison to help you pick the right tool for your store.
| CertNode Reflex | Gorgias 4.6 | |
|---|---|---|
| Tagline | AI-powered chargeback defense. Pay only when you win. | AI helpdesk built for Shopify stores |
| Pricing Model | freemium | paid |
| Starting Price | Free | $10/mo |
| Rating | N/A | 4.6(210) |
| Category | customer support | customer support |
| Badges | — | Verified Featured |
| Tags | aiecommercecustomer-support | helpdeskcustomer-supportai-chatautomation |
| Platforms | shopify | shopifybigcommercemagento |
| Description | When a customer disputes a charge, you have 7-21 days to respond or lose the money. Most merchants don't respond or spend hours on weak evidence. Reflex gathers receipts, 3D Secure auth, device fingerprints, and delivery proof, timestamps everything with RFC 3161 cryptographic proof, and submits in under 60 seconds. $0/month. 15% success fee only when you win (vs 25% Chargeflow, 20% Disputifier). | Gorgias centralizes all your customer support in one place and uses AI to automate responses, reducing ticket volume by up to 30%. |
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